Ostalo

Complaints

Notice on filing customer's complaints

Pursuant to Article 6, item 3 of the Law on Provision of Tourism Services Narodne Novine no. 130/17, 25/19, 98/19, 42/20, and 70/21 we inform our clients that complaints regarding the quality of our services can be submitted in written form by mail on address:

SUB ROSA D.O.O.

Trumbićeva obala 17

21000 Split

Croatia

or via email subrosa@subrosa.hr

We will respond to your complaint within 15 days of receiving the complaint and will send the answer by mail or e-mail.